Quote & Order Process
How does the quote process work?
Send a brief describing your project (industry, scope, budget) via the contact form or email. We review, propose a curated bundle sized to fit, and reply with a fixed-price payment link within 24 hours. No obligation until you accept.
How long does a quote take?
Standard reply within 24 hours (usually the same business day). Urgent quotes flagged in the brief get replied to within 4 hours during Australian business hours.
Do I need an account?
No. Quotes are handled entirely by email. Your download link is emailed after payment. We do not create accounts, log-ins, or dashboards.
Bundle Sizes
How many templates should I buy?
Every template is $5 USD. You choose the quantity, from a single template up to 100 in one order, and we curate that many for you from a library of nearly 2,000 HTML5 templates across 43 categories. Larger orders are spread across categories so you get range rather than near-duplicates. Need a specific mix, or more than 100? Send a brief and we scope it.
Can I buy without requesting a quote?
Yes. Pick a quantity on the pricing page or in the catalog and check out directly, at $5 per template. A brief is only needed if you want a specific mix of categories or more than 100 templates.
What is in each bundle exactly?
Every bundle is curated to your brief - contents differ per client. Common categories: landing pages, portfolios, corporate sites, coming-soon pages, admin dashboards, app landing pages, and industry verticals (restaurant, health, real estate, education, medical, photography).
Delivery
When do I receive my bundle?
Immediately after payment. Your bundle .zip download link is emailed to the address you enter at checkout within 60 seconds. The link stays valid for 24 hours and can be used up to 3 times. If it expires or gets exhausted within 30 days of purchase, reply to your delivery email and we will issue a fresh link free of charge.
What email will the delivery come from?
All delivery emails are sent from
[email protected]. If it does not arrive within a few minutes, check your spam folder and add us to your safe senders list.
What if the download link expires?
Reply to your delivery email with your order reference and we will issue a fresh link. Free of charge within 30 days of the original purchase.
Payment
What payment methods do you accept?
All major credit and debit cards (Visa, Mastercard, American Express). Prices are displayed and charged in United States Dollars (USD). Your bank converts the USD charge to your local currency at its own rate, which may include a foreign exchange fee. See our Terms of Service for the full currency policy.
Is my payment secure?
Yes. Payment is processed by Creem, a PCI-compliant third-party card processor acting as our merchant of record. Creem collects the payment, issues the invoice, and handles all indirect taxes. We never see or store card numbers - your card details are handled entirely on Creem's infrastructure.
What appears on my card statement?
Charges appear under Creem's merchant descriptor (typically "CREEM" or a Creem-issued variant). Wording varies slightly by bank. If you need clarification on a specific charge, email
[email protected] and we will confirm the transaction.
Licence & Usage
Can I use the templates for commercial client work?
Yes. Every template in every bundle is delivered under a commercial-use licence. You may modify and use templates in paid client projects.
Can I resell individual templates?
No. Redistribution or resale of individual templates as-is is not permitted. Selling a finished website you built from a template to your own client is fine.
Do you provide source files?
Yes. Every bundle includes complete HTML5, CSS, and JavaScript source files. No obfuscation, no build steps required.
Support & Refunds
What if the bundle does not fit my project?
14-day refund guarantee. Reply to your delivery email within 14 days of purchase and we will refund to your original payment method within 5 business days. See our Refund Policy for full details.
How do I contact support?
Still have a question?
Send us your project details and we'll reply within one business day.