Legal
We offer a 14-day refund on all digital template bundle orders. If the delivered bundle does not meet your project brief, reply to your delivery email within 14 days of purchase and request a refund. Once approved, the refund is issued by Creem (our merchant of record) to your original payment method within 5 business days. Because Creem is the merchant of record for the transaction, the refund is issued directly by Creem to the card used. If you dispute a charge with your card issuer instead of contacting us, the dispute is handled by Creem as merchant of record - please contact us first at [email protected].
All template orders sold via templateselection.com, at any quantity, and any custom-quoted order at any price point.
Refunds requested more than 14 days after delivery. Bundles that have been downloaded more than three times may be reviewed case-by-case.
For refund requests, email [email protected].
Reply to your delivery email or contact support - we handle refunds within 5 business days.